Students in Library at computer terminals

Technology Tools for Faculty and Staff

The Training and Learning Center is now available from the Intranet  It is your primary source for getting started with all the great technology tools available to you as an employee of the Kentucky Community and Technical College System.  We've listed the most frequently used tools below with links to the cloud-based resources and short-cuts to the training in the TLC.

 Software/Tool  Used for...
 Training....  Contact
Office 365
Email, Password Reset, Phones, MS Office
Desktop Support
 SKYCTC Help Desk 270-901-1026
Delve Displays information from across Office 365 based on what you're working on and what's trending around you
 Delve  SKYCTC Help Desk 270-901-1026
DSS Decision Support System - maintains transactional and official KCTCS data.
 DSS  Mark Garrett 270-901-1065
Information Security
Data Security Team tips for keeping your data secure.
 Security  Janice Gabbard 270-901-1155
KCTCS Intranet
Employee Self Service - Access your employee information.
 Intranet  SKYCTC Help Desk 270-901-1026
Lync & Skype for Business
Presence, IM, voice and video calls, and online meetings 
 Skype  SKYCTC Help Desk 270-901-1026
OneDrive for Business
Personal drive for storing and organizing your documents.  OneDrive  SKYCTC Help Desk 270-901-1026
Financials, HR/Payroll, Student Administration - supervisor requests access; training available in Blackboard eCommunity
 request from supervision
SharePoint Online
Team sites for storing and organizing data and calendars for your team.
 SharePoint  Josh Henderson 270-901-1160
Technology Solutions Help Desk

Open help desk tickets for systems level requests.


 SKYCTC Help Desk 270-901-1026


Academic Technology

Blackboard Learn - Learning Management System; contact Digital Learning Coordinator Mary Helen Hendrix 270-901-1069 for assistance.

KCTCS App  - Mobile App for students to receive information about classes, assignments, and college communications. Free download from the App Store.

Starfish  Retention Solutions - Integrated with Blackboard to facilitate communications between students and instructors. Contact Ali McReynolds in the Success Center for more information.

Blackboard Student Services - Call: 855-2GO-BGTC (855-246-2482) for assistance with Blackboard, Student Accounts and other support needs.