Important Notice

alert iconSKYCTC will be closed December 22, 2014 - January 4, 2015 and will resume normal hours on January 5. The call center remains open 24/7/365 at 855-246-2482 or http://help.southcentral.kctcs.edu.
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Disbursement and Refunds

Disbursement represents funds becoming available to the college. 

Refund represents funds being distributed to the student.  Financial Aid is disbursed and refunded according to established KCTCS, Southcentral Kentucky Community and Technical College (SKYCTC), and federal timelines and guidelines.  Please read the information below carefully.

No financial aid funds are disbursed to students until attendance in class has been confirmed by faculty.  Grants and KEES are reduced for students reported as "no show" for classes.  Loans may be affected also.  Students are reported as "no show" after receiving a disbursement may be required to repay financial aid funds.

Entrance Counseling and Master Promissory Note must be confirmed prior to loan disbursement.  

Disbursement dates in Self Service and on the Direct Loan Disclosure Notice are estimated and refunds can normally be expected 2-3 weeks later.

All refunds are processed by the Tuition/Business Office.  Refunds are processed weekly on Wednesday evenings and funds are sent to Higher One to distribute to students on Thursday.

Financial Aid refunds begin approximately four weeks after the term starts (see schedule below).

All refunds, not just financial aid, are processed through your KCTCS Debit Card/Higher One account.  All SKYCTC students are mailed a KCTCS Debit Card from Higher One including activation instructions. You must select a refund preference at www.kctcsdebitcard.com, where you may select from a variety of options including Direct Deposit to your regular banking account.

Only NEW students receive a debit card.  Your debit card should arrive in the mail at your home address by the end of the second week of class.  Check the delivery status of your card at www.kctcsdebitcard.com or contact the Tuition/Business Office for a replacement card or card assistance.

When Should I Expect My Refund?

Regular students enrolled for the full fall and spring terms whose financial aid is packaged prior to the start of the fall term:

Disbursement of aid* begins during the third week of the term.

Refunds begin on the fourth Thursday after the term begins.

*First-Year, First-Time Borrowers: All first-year, first-time borrowers are subject to a 30-day delay before a student loan can be disbursed. You are considered a first-year, first-time borrower if you have never attended SKYCTC/KCTCS OR no transfer credit from a previous college has been processed AND you have no student loan history with NSLDS.  First-year, first-time borrowers should receive all aid except loans on the fourth Thursday after the term begins; however, loan refunds are issued on the sixth Thursday after the term begins.  The 30-day delay affects only the first loan disbursement.  Subsequent loan refunds go out on schedule.

For example, the Fall 2014 term begins on Monday, August 18.  Disbursement begins during the week of September 1-5.  Refunds begin on Thursday, September 11.  Student loan refunds for first-year, first-time borrowers are issued on Thursday, September 25. 

Students Graduating in December (enrolled for the fall term only, no plans to return for spring) whose financial aid is awarded for fall only (no aid awarded for spring) receive their loan in two installments.  The first half disburses/refunds according to the regular disbursment schedule.  The second half refunds approximately two weeks after mid-term.

Students enrolling for the spring term only (were not enrolled at SKYCTC for the fall term or withdrew from fall and returned for spring) receive their loan in two installments.  The first half disburses/refunds according to the regular disbursment schedule.  The second half refunds approximately two weeks after mid-term. 

Students enrolling for the summer term will receive specific summer information when available.

Special Situations:  

  • Students whose financial aid is not packaged prior to the start of the semester should expect their refund to be delayed.
  • Students who begin classes outside the regular full-semester schedule should expect their first refund about two - three weeks after classes start.
  • Review Self-Service for any holds that may need to removed prior to disbursement—EC, MPN, NOR, FIN, etc.—and contact the appropriate office to resolve.
  • All charges must be collected prior to a refund being issued. 
  • Many factors outside the control of the Financial Aid Office may delay your refund.